Terms and Conditions - Repairing Buddy

Welcome to Repairing Buddy! We are pleased to offer our top-notch service to you. Before you proceed to use our platform and avail our services, please take a moment to read and understand the following Terms and Conditions. By accessing our website and engaging with our services, you agree to be bound by these terms. If you do not agree with any part of these Terms and Conditions, we advise you to discontinue using our platform.

1. General Terms
1.1. Eligibility: By using our platform and services, you affirm that you are at least 18 years old and capable of entering into a legally binding contract.

1.2. Account Information: You are responsible for maintaining the confidentiality of your account information, including your login credentials. Any activities that occur under your account will be your responsibility. Please inform us immediately if you suspect any unauthorized access to your account.

1.3. Accuracy of Information: You agree to provide accurate and up-to-date information while using our platform or placing service requests.

1.4. Intellectual Property: All content on the Repairing Buddy website and platform, including but not limited to logos, text, images, graphics, and software, is protected by intellectual property laws and is the property of Repairing Buddy. You may not reproduce, modify, distribute, or use any of our content without explicit written permission.

1.5. Prohibited Activities: While using our platform, you agree not to engage in any unlawful, offensive, or harmful activities, including but not limited to hacking, transmitting viruses, or attempting to gain unauthorized access to our systems.

2. Service Requests
2.1. Service Description: Repairing Buddy offers a variety of home appliance repair services. Our skilled technicians are dedicated to diagnosing and resolving issues with your appliances promptly.

2.2. Service Limitations: While we strive to provide efficient services, there may be instances where certain appliances are beyond repair due to unavailability of parts or irreparable damage. In such cases, we will communicate with you and offer alternative solutions.

2.3. Service Availability: Our services are available within the areas specified on our website. If your location is not covered, we apologize for any inconvenience caused.

2.4. Service Charges: The cost of our services will be communicated to you upon request. We strive to maintain transparency in our pricing and ensure that there are no hidden charges.

2.5. Service Warranty: We stand behind the quality of our service. For eligible repairs, we offer a limited warranty. Please refer to the warranty terms for specific coverage details.

3. Booking and Payment
3.1. Booking Process: To request a service, simply follow the instructions provided on our website or get in touch with our customer support team. We will do our best to accommodate your preferred service schedule.

3.2. Payment: Payment for the service must be made upon completion of the repair. We accept cash, credit/debit cards, or other payment methods as agreed upon during the booking process.

3.3. Cancellation Policy: If you need to cancel or reschedule a booked service, please notify us at least 24 hours in advance. Failure to do so may result in a cancellation fee.

4. Customer Responsibilities
4.1. Appliance Condition: By requesting our service, you affirm that the appliances are your property or that you have the necessary authorization to request repairs on behalf of the owner.

4.2. Access and Safety: It is your responsibility to provide our technicians with safe and unobstructed access to the appliances for repair. Please ensure that our technicians can work without any potential hazards.

4.3. Data and Content: Before handing over your appliances for repair, it is advisable to back up any data or content stored within the appliance. Repairing Buddy shall not be held responsible for any loss of data or content during the repair process.

5. Limitation of Liability
5.1. Service Guarantee: While we strive to provide top-quality service, we cannot guarantee that all appliance issues will be resolved. Our liability is limited to the extent permitted by law.

5.2. Indirect Damages: Repairing Buddy shall not be liable for any indirect, incidental, or consequential damages arising from the use of our services.

5.3. Third-Party Services: Repairing Buddy may, at times, collaborate with third-party service providers. However, we shall not be held responsible for any actions or omissions of these third-party providers.

6. Governing Law
6.1. These Terms and Conditions shall be governed by and construed in accordance with the laws of the [Jurisdiction] without regard to conflicts of law principles.

6.2. Dispute Resolution: Any disputes arising from these Terms and Conditions or your use of our platform and services shall be resolved through negotiation or mediation in good faith. If no resolution is reached, the disputes shall be subject to the exclusive jurisdiction of the courts in [Jurisdiction].

7. Amendments and Updates
7.1. Repairing Buddy reserves the right to modify these Terms and Conditions at any time without prior notice. The updated version will be posted on our website, and the date of the latest revision will be indicated at the top of the page.

7.2. Continued use of our platform and services after any changes to the Terms and Conditions constitute your acceptance of the revised terms.

Thank you for taking the time to read our Terms and Conditions. If you have any questions or concerns, please do not hesitate to contact our customer support team. We look forward to providing you with excellent service at Repairing Buddy!